Staffing a Practice with a Winning Culture Smart staffing results in higher profits through stellar customer service, better retention, and fewer money-losing mistakes. These tips will help... Steve Tripi Jun 21, 2022
How to Keep Staff Conflict from Becoming a Crisis in Your Practice As managers, we need to pay attention to discord as it can become a disease that causes team dissension, decreased productivity, cliques within the... Cathy Firman, CPOT, ABOC Jun 19, 2022
The Antidote to Professional Burnout Are you experiencing burnout in your professional career? It’s okay, you can admit it. You’re not alone. In fact, studies have found that... Steve Vargo, OD Jun 18, 2022
Grow Your Practice by Sharing Your Expertise – Out Loud At some point in our careers, we will be looking at ways to gain new patients or increase our per patient revenue. How can we grow our practices by... Jennifer Stewart, OD Jun 09, 2022
What Happens When You Say Nothing at All? How long do doctors typically listen to their patients before interrupting them? Go ahead, I’ll . . . here is the answer! Jennifer Stewart, OD May 18, 2022
Fueling Your Inner David and Slaying Goliath Learn how to rethink what you can offer your patients that helps you create an edge and differentiate the services you provide. David Friedfeld May 15, 2022
Communicating Safety in the Exam Room- Sports Eye Wear Conversations to Have with Patients April is a great time to start thinking about sports and athletes in our practices, and what conversations we should be having with these patients... Jennifer Stewart, OD Apr 15, 2022
Questions to Ask Yourself Before Adding a Specialty To avoid investing time and effort into a specialty service that’s not going to add significant clinical and financial value to your practice, ask... Steve Vargo, OD Mar 24, 2022
Driving Bottom Line Revenue by Cutting Costs Your bottom line has two sides, revenue and costs. Cutting costs is dollar-for-dollar every bit as effective as boosting revenues. Michael Della Pesca Mar 22, 2022
What Should I Really be Saying to my Patients About Blue Light? With so many working from home on devices for extended periods of time – without looking away , interacting with people, or changing their... Steve Tripi Mar 18, 2022
The Art of Saying “Yes” How often do we say “no” to our patients, and how does that impact our business? Can we find a way to turn a negative response into an... Jennifer Stewart, OD Feb 22, 2022
Strategies for Building Your Sunwear Business Sun season is coming! Build your sunwear business with these proven tactics. Steve Tripi Feb 17, 2022