Featured Editorials

Smart staffing results in higher profits through stellar customer service, better retention, and fewer money-losing mistakes. These tips will help...

As managers, we need to pay attention to discord as it can become a disease that causes team dissension, decreased productivity, cliques within the...

Are you experiencing burnout in your professional career? It’s okay, you can admit it. You’re not alone. In fact, studies have found that...

At some point in our careers, we will be looking at ways to gain new patients or increase our per patient revenue. How can we grow our practices by...

How long do doctors typically listen to their patients before interrupting them?  Go ahead, I’ll . . . here is the answer! 

Learn how to rethink what you can offer your patients that helps you create an edge and differentiate the services you provide.

April is a great time to start thinking about sports and athletes in our practices, and what conversations we should be having with these patients...

To avoid investing time and effort into a specialty service that’s not going to add significant clinical and financial value to your practice, ask...

Your bottom line has two sides, revenue and costs. Cutting costs is dollar-for-dollar every bit as effective as boosting revenues.

With so many working from home on devices for extended periods of time – without looking away , interacting with people, or changing their...

How often do we say “no” to our patients, and how does that impact our business? Can we find a way to turn a negative response into an...

Sun season is coming! Build your sunwear business with these proven tactics.