Business Management

How long do doctors typically listen to their patients before interrupting them?  Go ahead, I’ll . . . here is the answer! 

Learn how to rethink what you can offer your patients that helps you create an edge and differentiate the services you provide.

April is a great time to start thinking about sports and athletes in our practices, and what conversations we should be having with these patients...

To avoid investing time and effort into a specialty service that’s not going to add significant clinical and financial value to your practice, ask...

Your bottom line has two sides, revenue and costs. Cutting costs is dollar-for-dollar every bit as effective as boosting revenues.

With so many working from home on devices for extended periods of time – without looking away , interacting with people, or changing their...

How often do we say “no” to our patients, and how does that impact our business? Can we find a way to turn a negative response into an...

Sun season is coming! Build your sunwear business with these proven tactics.

How can we truly connect with our patients to change the perception from selling to fulfilling a treatment plan that someone feels they can’t live...

As a staff development technique, mentorship holds tremendous potential for improvement. Both parties benefit from successful implementation and the...

Patients naturally want to do business with you. If they don’t seem to feel that way, here are some simple tweaks to help evolve those patients into...

Lynn Lawrence, MsOL, shares his insights on what true leadership looks like in a practice and how to develop it.