Optical Staff Evaluation – Your KPIs in Action
Using your Key Performance Indicators for Staff Evaluation Your KPIs represent more than the health of your...
Optical Staff Evaluation – Your KPIs in Action
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Are Your Processes Helping or Hurting Your Practice?
Are Your Processes Helping or Hurting Your Practice?
When Process Improvement Matters When is “good enough” good enough? Never! Your practice may be incredibly lean,...
Here’s What’s Happening: Taking the Emotion Out of Managing Your Team
Here’s What’s Happening: Taking the Emotion Out of Managing Your Team
For most practitioners, the biggest challenge in their business is managing the team. It's a task that carries...
Create a WOW! Experience for Your Patients
Create a WOW! Experience for Your Patients
What’s it like to walk through the door of your practice for the first time? Can you even remember? Every business...
The One Thing That Can Change Your Practice Forever
The One Thing That Can Change Your Practice Forever
Data impacts your practice, whether you use it or not. Business – and the way we conduct it – has been changing...
